1. Controller
The controller responsible for the processing of personal data on this website is:
Solar Garden LLC
LIMITED LIABILITY COMPANY SOLAR GARDEN
ТОВ «СОНЯЧНИЙ САД»
EDRPOU: 42270964
Address:
20901, Ukraine
Cherkasy Region, Cherkasy District
Chyhyryn
Myru Street 4V, Apartment 25
Phone: +38 (067) 123 81 88
E-mail: solargarden.ua@gmail.com
Website: https://eu.solargarden.com.ua/en/
2. General information on data processing
We process personal data only to the extent necessary to provide our website, process inquiries, prepare offers, perform contracts, communicate with customers and comply with legal obligations.
Personal data means any information relating to an identified or identifiable natural person, such as name, e-mail address, phone number, IP address or information relating to a project.
3. Data we may process
We may process in particular the following data:
– first and last name;
– company name;
– e-mail address;
– phone number;
– country, city and address;
– information about your solar project;
– information about the building, roof, electricity consumption or grid connection;
– messages sent through forms, by e-mail or through other communication channels;
– quotation, order, invoice and contract data;
– technical data such as IP address, browser type, operating system, referrer URL, date and time of access;
– cookie and usage data, where corresponding tools are used.
4. Purposes of processing
We process personal data for the following purposes:
– providing and technically securing the website;
– responding to contact requests;
– preparing quotations;
– advising on photovoltaic systems, energy storage and solar solutions;
– planning and carrying out projects;
– processing orders and contracts;
– delivery, installation, service and maintenance;
– invoicing and accounting;
– compliance with legal obligations;
– improving our website and services;
– analysing website usage, where you have given your consent;
– marketing and advertising, where there is a legal basis or consent.
5. Legal bases for processing
Depending on the purpose, processing is carried out on the following legal bases:
– Article 6(1)(a) GDPR, where you have given your consent;
– Article 6(1)(b) GDPR, where processing is necessary for pre-contractual measures or the performance of a contract;
– Article 6(1)(c) GDPR, where we are subject to a legal obligation;
– Article 6(1)(f) GDPR, where processing is necessary for the purposes of our legitimate interests.
Our legitimate interests may include, in particular, the secure operation of the website, processing business inquiries, customer communication, technical optimisation and protection against misuse.
6. Contact forms and inquiries
If you contact us via a contact form, e-mail, phone or messenger, we process the data you provide in order to handle your inquiry.
This may include your name, e-mail address, phone number, company name, project information and the content of your message.
Processing is carried out for pre-contractual measures, to handle your inquiry or on the basis of our legitimate interest in efficient communication.
7. Quotation and contract data
If you request a quotation, place an order or conclude a contract with us, we process the data necessary for this relationship.
This includes, in particular, contact details, billing data, delivery data, project data, technical information, payment information and contract documents.
Processing is carried out to prepare and perform the contract and to comply with statutory retention obligations.
8. Server log files
When you visit our website, technical data may be processed automatically. This may include:
– IP address;
– date and time of access;
– pages accessed;
– browser type and version;
– operating system;
– referrer URL;
– amount of data transferred;
– status messages.
This data is processed to provide the website technically, ensure system security and prevent misuse.
9. Cookies
Our website may use cookies and similar technologies.
Technically necessary cookies are required for the proper functioning of the website.
Analytics, statistics or marketing cookies are used only if you have given your consent, where such consent is legally required.
Further information can be found in our Cookie Policy.
10. Analytics and marketing tools
If analytics or marketing tools such as Google Analytics, Google Ads, Meta Pixel or similar services are used on this website, they are used on the basis of your consent where legally required.
Processing may include information about your usage behaviour, IP address, device information and interactions with the website.
You can withdraw your consent at any time via the cookie settings.
11. Recipients of personal data
Personal data may be transferred to the following recipients where necessary:
– hosting provider;
– IT service providers;
– providers of analytics and marketing tools;
– payment service providers;
– delivery and logistics partners;
– installation and service partners;
– tax advisers, accountants or legal advisers;
– authorities, where there is a legal obligation.
Data is transferred only where there is a legal basis or where this is necessary to provide our services.
12. Data transfers to third countries
As Solar Garden LLC is based in Ukraine, personal data may be processed outside the European Union.
We take appropriate technical and organisational measures to protect personal data.
Where service providers outside the European Union or the European Economic Area are used, personal data is transferred only where there is a legal basis and appropriate safeguards are provided.
13. Retention period
We store personal data only for as long as necessary for the respective purposes.
Inquiry data is stored for as long as necessary to process the inquiry and any follow-up questions.
Contract, invoice and accounting data is stored in accordance with statutory retention obligations.
Data processed on the basis of consent is stored until the consent is withdrawn or the purpose of processing no longer applies.
14. Your rights
Under the GDPR, you have the following rights:
– right of access;
– right to rectification;
– right to erasure;
– right to restriction of processing;
– right to data portability;
– right to object to processing;
– right to withdraw consent;
– right to lodge a complaint with a data protection supervisory authority.
To exercise your rights, you can contact us:
E-mail: solargarden.ua@gmail.com
15. Withdrawal of consent
Where processing is based on your consent, you may withdraw this consent at any time with effect for the future.
The lawfulness of processing carried out before the withdrawal remains unaffected.
16. Right to object
Where we process personal data on the basis of legitimate interests, you have the right to object to this processing on grounds relating to your particular situation.
17. Data security
We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.
18. Minors
Our website is not specifically directed at children. Persons under the age of 16 should provide personal data only with the consent of their parents or legal guardians.
19. Changes to this Privacy Policy
We may update this Privacy Policy if legal, technical or organisational changes occur.
The current version published on this website applies.
Last updated: June 2026
